FAQs about Hotel WildSpitze
Here you will find answers to the most important questions about your stay at Hotel WildSpitze in Pitztal Valley. From arrival and activities to spa and dining experiences – we provide clear answers to any queries you may have.
Our FAQs are your roadmap to your holiday in Tyrol. If anything remains unclear, our team will be happy to help.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout Hotel WildSpitze.
Can I purchase a voucher for the hotel?
Yes, you can conveniently order gift or package vouchers online on our website – the perfect present for birthdays, Christmas or as a thank you for your loved ones.
Is the hotel suitable for families?
Absolutely! Families are in good hands at Hotel WildSpitze: with spacious family suites, an indoor play area, a separate children's buffet and many leisure activities, our facilities enable you to enjoy an entertaining and, at the same time, relaxing family holiday.
What payment options are available?
You can pay by debit, AMEX or credit card (Visa, Mastercard) or in cash. When booking online, a secure deposit can be made by bank transfer or credit card.
Are dogs allowed at Hotel WildSpitze?
Yes, dogs are welcome and allowed to stay in selected rooms. Please notify us beforehand. A cleaning fee will be applied per night. (30,00 Euro per day)
Are underground parking and electric charging stations available at the hotel?
Yes, Hotel WildSpitze has an underground car park and two e-charging stations for electric cars. In addition, free outdoor parking is available.
What are the check-in and check-out times?
Check-in is from 3 p.m. on the day of arrival; check-out is by 10.30 a.m. on the day of departure.
If you would like to arrive earlier or enjoy your holiday a little longer, you are welcome to request an early check-in or late check-out.
How can I cancel or change my reservation?
Our cancellation policy depends on the season and the rate booked. You can find more information at our prices and information page.
Are there any special offers or holiday packages available?
Yes, we offer attractive holiday packages throughout the year. From spa and wellness specials to active days on the glacier and family deals: discover new offers for your holiday in Pitztal Valley on our website.
Are there rooms with a mountain view available?
Of course! All of our rooms and suites offer fantastic views of the surrounding Pitztal mountains – ideal for relaxing moments after an active day.
What are the opening hours of the spa area?
Our GletscherSpa is open daily from 1 p.m. to 7 p.m.
Our pool area is available from 7 a.m. – perfect for getting your active holiday off to an early start.
You can use our outdoor pool from 10 a.m. in winter and from 8 a.m. in summer.
Are massages or beauty treatments available?
The spa area at Hotel WildSpitze offers a wide range of massages, body and beauty treatments, from back massages to aromatic oil treatments and facials.
What kind of saunas do you have?
In our spa area, you will find an Alpine herb sauna, a crystal steam bath, a Swiss pine sauna and a panoramic sauna, as well as an infrared cabin.
There are also elegant and cosy relaxation rooms available, offering fresh air and clear views of the Tyrolean mountains.
Can the spa also be used by day guests?
Yes, our day spa offers are ideal for a relaxing spa day in Pitztal Valley.
The package includes use of the pool area, saunas, relaxation rooms and gym, as well as a spa bag containing a bathrobe and towels. We also offer spa packages including culinary delights.
What other retreat options does the hotel have besides the spa?
In addition to our spa area, the hotel features cosy lounge areas, a sunny panoramic terrace and quiet reading nooks with views of the Pitztal mountains.
Should I book spa and beauty treatments in advance?
We recommend booking your treatments before you arrive, especially during the high season. This will ensure you get your preferred date for massages, beauty or other treatments at our GletscherSpa.
Are vegetarian or vegan options available?
Hotel WildSpitze serves vegetarian alternatives every day.
Are there gluten-free or lactose-free dishes available?
Of course, we also offer gluten-free and lactose-free meals. (extra charge)
Our kitchen team is happy to cater to individual allergies and intolerances. Please let us know when booking or checking in.
What kind of food is served at the hotel?
During your holiday in Pitztal Valley, you can enjoy regional, upscale cuisine with Tyrolean roots and modern influences. We place great importance on fresh, seasonal products from the region.
Can external guests dine at Hotel WildSpitze?
Yes, external guests are also welcome at our restaurant.
With seating for 130 people, there is plenty of space to enjoy a unique meal. We kindly ask you to make a reservation in advance.
What activities are on offer in Pitztal Valley?
Numerous outdoor activities can be found right on your hotel's doorstep all year round:
In summer, hiking trails, mountain tours, via ferrata adventures, mountain biking trails and Lake Rifflsee are great options for exploring the valley.
In winter, you can go skiing at the Pitztal Glacier & Rifflsee ski resort, or try your hand at cross-country skiing, tobogganing or snowshoeing.
What is there to see and do around Hotel WildSpitze?
Around our hotel, you will find numerous destinations for nature and outdoor lovers, such as the Kaunergrat nature park, the Pitztal Glacier Road, the Café 3440 viewing platform, the Alpine Coaster in Imst and the ZirbenPark adventure park featuring special Swiss pine carts.
Where can you go cycling or mountain biking in Pitztal Valley?
A number of varied mountain bike and e-bike trails are available for all levels of difficulty, from leisurely rides through the valley to more challenging routes to Alpine pastures and viewpoints.
The nearest rental shop is just a few steps away from the hotel.
Which hikes can you do directly from Hotel WildSpitze?
From the hotel, you can set off on many hikes and mountain tours, e.g. to the Taschachhaus or the Taschachalm huts, or further on towards Braunschweiger Hütte.
The Rifflseebahn cable car takes you comfortably to over 2,000 metres above sea level – ideal for panoramic views and stops at mountain huts.
What easy hikes are there for families with children?
There are many family-friendly hiking trails in Pitztal Valley, e.g., the Rifflsee circuit or the Stillebach walk.
Many routes are also easily accessible with strollers and offer inspiring natural experiences along the way.
What is there to do with children in Pitztal Valley?
Families with children will find plenty to see and do in Pitztal Valley:
In summer, you can explore hiking trails, playgrounds or the ZirbenPark adventure park with your youngsters.
In winter, you can whizz down toboggan runs and family-friendly ski slopes.
Is Pitztal Valley a good destination for mountaineers and rock climbers?
Yes, Pitztal Valley is a leading destination for mountaineers and alpinists.
Challenging high-altitude tours to the peak of Wildspitze mountain, daring via ferrata routes, climbing crags and bouldering areas offer ideal conditions for experienced mountaineers.
What is the Pitztal Summer Card?
With the Pitztal Summer Card, which you receive free of charge as a hotel guest, you get free or discounted entry to a number of attractions and cable cars.
These include, e.g., the Rifflseebahn and the Gletscherexpress cable cars, museums, the local climbing wall, swimming pools and much more – perfect for your active summer holiday in Pitztal Valley.
What ski resorts are there in Pitztal Valley?
Pitztal Valley is home to a number of ski resorts. While Pitztal Glacier, with its wide slopes, brings you up to 3,440 metres above sea level, the Rifflsee and the Hochzeiger ski resorts are ideal for families.
All are perfectly suited for a skiing holiday in Tyrol with guaranteed snow.
What ski resorts are there in Pitztal Valley?
The hotel is located right at the Rifflseebahn cable car, so you can start your skiing adventure straight from our doorstep.
Pitztal Glacier is only a few minutes away on a free ski bus. WildSpitze is perfect for anyone looking for a hotel on the slopes in Pitztal Valley.
What else is there to see and do in winter other than skiing?
Away from the slopes, Pitztal Valley offers a wide range of activities for your winter holiday in Tyrol, including winter hiking, tobogganing, snowshoeing, cross-country skiing and ice climbing.
Pitztal Valley is one of the most snow-sure ski regions in Austria thanks to its glacier location at over 3,000 metres above sea level. Skiing is always possible from autumn to spring.
When does the ski season start in Pitztal Valley?
The ski season on Pitztal Glacier usually starts at the end of September/beginning of October.
The Rifflsee ski resort follows suit at the beginning of December. This makes Pitztal Valley one of the earliest ski resorts to open its doors in Tyrol, with the season starting in autumn.
Where can you go cross-country skiing in Pitztal Valley?
Cross-country skiers will find several trails dotted around Pitztal Valley, including the high-altitude trail on Pitztal Glacier at 2,760 metres above sea level and a track further down in the valley – perfect for anyone wanting to experience cross-country skiing in Tyrol with stunning glacier views.
